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Your account

Delete your Brocha account

You can delete your account in the app in seconds, or ask us by email. Everything is erased right away.

Option 1

In the app

  1. Open Brocha and go to Studio.
  2. Scroll to Account and tap Delete account.
  3. Confirm. Your account and data are erased instantly.

Option 2

Without the app

  1. Email support@mibrocha.com from your account email, or include your link (mibrocha.com/…).
  2. We confirm it’s you.
  3. We delete it within 10 business days and let you know.

If you are a client

In the app: Profile → Account → Delete account. Your account and email are erased. Your requests and chats stay in the artist’s records; to delete a request and its chat, email support@mibrocha.com with the artist’s name and your phone number.

What is erased

  • Your profile and link, photos, services and prices.
  • Your payment methods.
  • Your requests, chats and files.
  • The reviews on your profile.
  • The backup of your schedule and clients.
  • Your account’s notification tokens.

What may remain

  • Technical backups at our providers, for up to 30 days.
  • Anything the law requires us to keep (for example, abuse reports).
  • If you pay for Brocha Plus, cancel it in the App Store or Google Play: deleting your account doesn’t cancel it.

Only want to remove some data? You can delete photos and services in the app, hide your profile (Studio → Your booking link → Hide profile) or write to us.